Privacy Policy

Collecting and Using Personal Information

Welcome to THIPA's website. We appreciate your interest in us. When you visit us, use our website or communicate with us via e-mail, THIPA will not collect personal information about you unless you provide us with authorization to do so. Any non-personal information that you provide via our site will be used solely for the purpose stated on the page where it is collected. THIPA will not sell, license, transmit or disclose this information. In all cases we will disclose the information consistent with applicable laws and regulations.

By personal information, we mean data that is unique to an individual, such as a name, address, social security number, telephone number, or insurance member number. From time to time, we may request personal information so we can respond to a request from you.

Your E-Mail

We welcome your comments or questions about THIPA and have provided e-mail for that purpose. This e-mail is received and routed to the staff best prepared to respond to you.

Please note that our e-mail, like most non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential or personal. If you wish, you may contact us instead by telephone using the numbers listed on this site.

Links to Other Sites

The THIPA website contains links to other websites. We use these links as a way for our website visitors to easily access information we think may be of interest. THIPA does not have control over the content, accuracy, privacy or security of these websites and does not warranty the accuracy of content, the privacy or security of these websites.

Security

THIPA uses strict security standards designed to protect non-public personal information against accidental or unauthorized access or disclosure. Among the safeguards that THIPA has developed for this site are administrative, physical and technical barriers to prevent unauthorized access or use. In addition, THIPA uses firewall security to protect this site.

This site has a secure portal for our provider partners to communicate with us. This secure section of the website requires a unique login and password.

Cookies

Cookies are an element of data that a website sends to your computer when you use that website. It assigns an identifier to you as a user. THIPA can then keep track of usage and note user preferences. This helps us make our website as useful to our visitors as possible. Cookie technology does not allow any connection to your computer or any of its content. A user can set his or her browser to refuse cookies, but then he or she may not be able to take full advantage of the site.

HIPAA

The Health Insurance Portability and Accountability Act of 1996 enacted stringent restrictions on the use and disclosure of protected health information. THIPA adheres to all sections of this law as well as all California regulations regarding protected health information.

Changes to This Statement

THIPA may change this statement without notice. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

06/04/2004