THIPA Member Rights and Responsibilities

As a Torrance Hospital IPA member, you have the right to:

1. Receive information about THIPA, its services, its practitioners and providers.
2. Be treated with respect and dignity.
3. Personal privacy.
4. Participate with practitioners in decision-making regarding your health care.
5. Candid discussion of appropriate or medically necessary treatment options for your conditions, regardless of cost or benefit coverage.
6. Voice complaints or appeals about THIPA or the care provided.
7. Make recommendations regarding THIPA’s members’ rights and responsibilities policies.

As a Torrance Hospital IPA member, you have the responsibility to:

1. Supply information (to the extent possible) that THIPA and its practitioners and providers need in order to care for you.
2. Follow the plans and instructions for care that you have agreed on with your practitioners.
3. Understand your health problems and participate in developing mutually agreed upon treatment goals to the degree possible.
4. Be represented by parent, guardians, family members or other conservators if you are unable to fully participate in your treatment decisions.