Questions about your medical care? Just contact our Member Services Department. One of our friendly Member Services representatives is waiting to assist you! Monday – Friday 9:00am – 4:30pm
If you have specific questions regarding Claims, Appeals or Grievances, please contact Loretta Morrow, Member Services Manager, directly at 310-540-1070 Ext. 257 or email her at: LMorrow@thipa.com.
Email
thipaweb@thipa.com
Please note: This is not a secure e-mail. Please do not use to send patient information. Contact your provider or the appropriate THIPA department for patient issues.
Mailing Address
THIPA
2355 Crenshaw Blvd., Suite 150
Torrance CA 90501
Or, if you would like to email us a question, just fill out the form below: