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Frequently Asked Questions

What is an IPA?
Why is it important that I select an IPA?
What makes THIPA special?
How many physicians can I choose from?
Which hospitals does THIPA use?
What about quality improvement?
Do I need to inform my physician if I change insurance?
Do I need to inform my physician when I change medical groups?
Should I always show my insurance card when I visit my physician?
What if I lose my insurance card?
Will my newborn baby be covered under my insurance?
What if I have more than one insurance policy?
Can family members each select their own primary care physician?
Can I change my primary care physician?
How do I get a referral to a specialist?
May I change my PCP and still have the Self-Referral Benefit?
What do I do if I have a medical emergency?
Where do I go if I need urgent care?
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